UNIT
8
Page : 78
Part : A
1. Began in 1865 as a
forestry and power business ? (B. Nokia)
2. Produces the most
successfultoy in history ? (C. Mattel)
3. Has its head office in
San Francisco ? (A. Levi-Strauss)
4. Buys more sugar than
any other company in the world ? (B. Coca-Cola)
5. Employs more people
than any other company ? (C. General motors)
6. Has the largest factory
in the world ? (A. Boeing)
7. Was started by Ray A.
Kroc in 1955 ? (C. McDonald’s)
Page: 79
Part : A
1.
BMW is selling (sell) minis in
china now
2. People is woking (work) in the factory 51 weeks a year
3. I’m caliing (call) about a problem
4. Many chinese people is learning (Learn) eglish
5. She is attending (attend) a course on presentations
6. He isn’t working (not work) in the office today
7. They are entertaining (entertain) some foreign guests
Part : B
The number of Pret a Manger (PaM)
shops is increasing not only
in London, but also in other parts of the UK. At present PaM is expending its overseas
business, particularly in China. Currently it is translateing its advertising material into chinese. PaM is exporting its winning
formula to HongKong and Japan. PaM is
planning to open new shops in New York.
Page
: 80
Part
: A
|
AUTOTECH
A large car
parts company
|
GREEN
FINGERS
A small
garden products company
|
|
Jhon Smith started
Autotech in 1960
|
George and James Hawkins began
Green Fingers in the 1920s
|
|
It has a workforce of
2,500
|
It employs about 35
people
|
|
Autotech exports to
over 12 countries
|
Green fingers sells some of its
products abroad
|
|
It manufactures car
parts
|
It makes garden
product
|
|
It launches twelve new
products a year
|
It introduces one or
two new components each year
|
|
Autotech provides
components for the car industry
|
Green fingers supplies
the gardening industry
|
Part
: B
Jhon Smith started
Autotech in 1960
George and James Hawkins began Green Fingers in the 1920s
It has a workforce of 2,500
It employs about 35 people
Autotech exports to over 12 countries
Green fingers sells some of its products abroad
It manufactures car parts
It makes garden product
It launches twelve new products a year
It introduces one or two new components each year
Autotech provides components for the car industry
Green fingers supplies the gardening industry
Page
: 81
Part
: A
1. Louis vuitton : Bag, wallets,
accesories, watches, luggage
2. Givenchy : Bag,
parfum
3. Kenzo : Cosmetics,
parfum
4. Donna Karan :
Clothes,Parfum
Part
: B
Read the first paragraph of the
article about LVMH and complete the fact file
Name : LVMH
Head office
: France
Number of
stores : 1.500 stores
Products :
accesories, watches, luggage, clothes
Number of
brands : 60 brands
Workforce :
56.000
Part : C
1. What percentage of LVMH’s staff do
not work in France ? 63% staff work
outside France)
2. What was the
percentage increase in sales at the Louis vuitton division in the fourth
quarter? 22%
3. Which of the
following were reasons for the increase in LVMH’s sales ? (B. New Product)
4. How did the
launch of the Tambour watch help LVMH ? Did
not have huge sales but it brought customers into the stores
5. In which
markets did LVMH sell a lot of product ? US,
France and Japan
Part
: D
1. False
2. True
3. False
4. True
5. True
Page
: 82
Part
: A
1. I stay / am staying at the Ritz every time I’m in New
York. I stay / am staying at the Ritz at the moment
2. She works /
is working at home today. She works / is working at home every day
3. She often calls
/ is calling Russia. At the moment she calls / is calling a customer in Moscow
4. I don’t usually
deal / dealing with the paperwork. I deal / am dealing with all the paperwork
while Susan is away.
5. It normally takes
/ is taking about two months. But this delivery takes / is taking longer
that usual
6. We normally use
/ are using a London firm. This time we use / are using a
different company
Part
: B
1. Owns
2. Has
3. Operates
4. Employs
5. Has
6. Are working
7. Is doing
8. Is trying
9. Invests
10. Staying
Page
: 91
Part
: A
a. (5)
b. (6)
c. (4)
d. (3)
e. (7)
f. (1)
g. (2)
Page
: 93
Part
: A
1. What are you going to do ?
2. Well, I am
not going to sell the company.
Part : B
1. What are they doing
next week ? (do)
2. They are not working
They’re on holiday. (work)
Part
: C
1. I’m meeting
2. He arriving
3. I taking
4. I’m not seeing
5. I driving
Part
: E
Next week
Go to the
bank
√
Have a
meeting
x
Do my
homework
√
Phone my
parents
√
Completing
scientific
research √
Holiday
√
Next Year
Go abroad
√
Design my
own web page √
Give up
smoking
x
Change my
job
x
Graduated with the best ratings
√
Working in reputable companies √
Working in reputable companies √
PAGE : 94
Part : A
Do you think it is difficult to find
products on the internet ? what kind of products do you search for on the
internet ? (No I don’t), Clothes, accesories, shoes, cosmetic
Part:
B
1. AOL
2. Yahoo
3. Overture
4. dot.com
5. Goto.com
6. Google
7. Earthink
8. Jupiter Research.
Part : C
1. B.less profit
2. B. They didn’t advertise enough
3. A. To be able to find your company
product
4. A. 3 months
5. B. To offer
services which are different
Page : 92
Vocab
1. Sales of luxury cars will double by next year
2.
In two weeks time we’ll review
the budget
3.
We’re entertaining the suppliers tomorrow
evening
4.
They will introduce the new marketing strategy in the near future
5.
She wants us to increase exports before the end
of june
6.
Our launch deadline is the week after
next
7.
He’s going to rebuild the website at the weekend
8.
Your flight will board a couple of hours from now
Part : A
1. All
our catalogues (will) be online by next year
2. In
ten years 80% of our sales (will) be online
3. Most
of our customers (will) order their products at their computers
4. Customers
(will) open one account to make all their purchases
5. Security
(won’t) be a problem
6.
As a result, (will) efficiency improve.
Part
: B
1. I haven’t got a hard
copy of the report (b)
2. I can’t find Susan’s
address (e)
3. I think it’s time to
go home (d)
4. These boxes are so
heavy (a)
5. I’m very thirsty (c)
|
PT.
JAYA PERKASA
Jalan
Raya
Jakarta
Indonesia
10
Juni 2016
Mr. Leord
Marketing Manager e-JP Team 100 walet Road Pekanbaru 6674 Dear Mr. Leord
Thank you for your letter of 8
November 2015.
We are writing to confirm the terms of business given in telex No. 7 sent from Jakarta on 6 September 1991. We are pleased to offer a 15% discount on order of 200 or more adding machines. On orders of 400 or more the discount is 20%. The terms of contract are F.O.B. However, the full price is charged if payment is not made within 60 days. We look forward to receiving your order.
Yours sincerely
|
UNIT
10
Part
: A
Lawyer (3)
Nurse (8)
Football star (1)
Accountant (4)
Fashion model (2)
Postal worker (10)
Firefighter (7)
Teacher (9)
Advertisting executive (5)
Air traffict controller (6)
1. A lot of telephone work
√
2. Writing lots of
reports
X
3. Working with the same people
X
4. Working with a lot of different people
√
5. Working on your own
√
6. Sharing an office
√
7. Using English at work
X
8. Working flexible hours (including weekends)
√
9. Causal dress
X
10. Uniforms
√
Page : 107
Part : A
1. Lead
2. Set up
3. Train
4. Increase
5. Develop
6. Improve
Part : B
1. Manage
2. Plan
3. Organise
4. Deal with
Part: A
1. How many jobs have you had since leaving university ? (E)
2. Why have you changed jobs so often ? (C)
3. What have you done the shows leadership ? (A)
4. In what ways has your job changed since you joined the
company ? (B)
5. Have you ever worked with a difficult person ? (D)
Part : C
1. Have you changed
2. Have you applied for
3. Have you read
4. Have you worked
5. Have you had
6. Have you learned
7. Have you had
8. Have you did
Page : 109
Part : B
1. Cristina Kramer studied in Brazil (True)
2. She has worked for two different companies (True)
3. She arranged seminars when she worked for Brazil
instruments (False)
4. She was a manager at Brazil instruments (False)
5. She has sold software in Sao Paulo (True)
6. She is interested in keeping pit (False)
Part : C
1. How many pages is a typical CV in your counrty ? four pages
2. Do you include a photo ? Do you think it is a good idea ? Yes, I do
3. Does it have the same headings as Cristina Kramer’s CV
? Yes, have the same headings as Cristina
Kramer’s CV
4. Do you incude any other information in CVs in your
country ? Yes, I do
Part : A
I think had
I had / have had an intersting
career. I studied / have studied
at Oxford University from 1997 to 2000. Then I applied / have applied for jobs abroad. I worked / have worked in
HongKong for a year, and then I went
/ have been to japan in 2001.
I did / have done a number of different jobs. I sold / have sold computer software in
HongKong. I taught / have
taught English in Japan. I wrote / have
a wrriten a book, and I ran / have
run my own business.
Part : B
1. Before
2. Since 2 o’clock
3. Since 2 o’clock
UNIT 11
Page
: 6
Part
: A
1. Fluency
in the language
2. An
extensive vocabulary
3. Not
being afraid of making mistakes
Part : C
1. What forms of written and spoken communication can you
think of ? for example : e-mails, interviews. (Voice mails, Chating, Video
call)
2. Which of the above do you like using ? why ? (Video
call)
3. What problems can people have with them? (Signal, internet conection)
4. How can these problems be solved ? (Choose the best provider)
3. What problems can people have with them? (Signal, internet conection)
4. How can these problems be solved ? (Choose the best provider)
Part : A
Vocab
Which word
below apply to good communicators ?? which apply to bad communicators ?
·
Good
communicators : articulate, coherent, eloquent, fluent, focussed, extrovert,
persuasive, responsive, succinct.
· Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.
· Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.
Page : 7
Part : B
1. Concise : (succinct)
2. reluctant to speak : (reserved)
3. talking in confused way : (hesitant)
4. able to express ideas well : (coherent)
5. clear and easy to understand : (articulate)
6. good at influencing people : (persuasive)
7. outgoing : (extrovert)
8. reacting in a positive way : (responsive)
Part : C
1. Listen
2. Ramble
3. Explain
4. Interrupt
5. Engage
6. Digress
7. Confuse
8. Clarify
Page : 8
Part : B
1. Trust
2. mobile phones
3. frequent meetings
Page : 9
Part : C
A. High Tech
Consequences :
1. senior manager hide behind their computers
2. staff use voice mail to screen calls
3. employees sitting next each other will send e-mail
rather than speak
B. Information overload
Consequences :
4. People stop listening
C. Common loyalitas :
Consequences :
5. can even extend to question of safety
Part : D
1. what communication problems did
Gearbulk have ? can create barries - senior manager hide behind their
computers, staff use voice mail to screen calls, employees sitting next each
other will send e-mails rather than speak
2. How did Gearbulk overcome the
problems ? manager should get up, walk round the office and talk to people
3. What solutions does Theobald
recommend for the above problems ? Theobald recommend checking e-mails
only three times a day, allocating a set period of time to deal with it
4. According to the author, why do
staff often receive too many e-mails ? many email accounts attached
5. Why weren’t the government
departments (responsible for air safety) communicating? because the
government was trying to save money and both group felt threatened. The
individuals were highly identified with there own organisation and unwilling to
communicate with the other department
6. What does the author think about sending
people on communication course ? sending such people on yet another "how
to communication" course will be pointless
Part : E
1. Waste : resources, information
2. Face : trouble, difficulties
3. Duplicate : time, work
4. Install : factories, equipment
5. Save : time, experience
6. Develop : truth, loyalty
7. Share : support, ideas
8. Allocate : ideas, resources
9. Interrupt : e-mails, conversation
Page : 10
Part: A
a. To put in a bush
b. To get straight to the point
c. To hear it on the grapevine
d. To put you in the picture
e. To get the wrong end of the stick
f. To be on the same nutshell
g. Can’t make head or tail of it
h. To talk at cross purpose
i. To beat about the wavelength
j. To get our wires crossed
Part : B
1. To fail to understand anything wires
2. To share similar opinion and ideas wavelength
3. To summarise briefly nutshell
4. To misunderstand bush
5. To delay talking about something stick
6. To give the latest information tail
7. To talk about the most important thing point
8. To hear about something passed from one person to
others grapevine
Part : C
1. Stick
2. Wavelength
3. Nutshell
4. Tail
5. Bush
6. Purpose
7. Grapevine
8. Picture
9. Point
10. Wires
Part : D
1. What have you heard on the grapevine recently ? I
recently have heard on the grapevine that there are news of the collapse of the
new building of the university Gunadarma
2. When was the last time you got the wrong end of the
stick ? follow the sun
3. When is it necessary to put someone in the picture ? It
is necessary to put someone in the picture when something important happens
while she or he is absent.
4. In what situations is it good to about the bush ? if
you don't have enough information to make a decision
5. In what situations is it good to get straight to the
point ? it is necesary to get straight to the point when someone don't
understands a topic of the shcool or something important
6. Can you give an example of when you were talking at
cross purpose ? developer vs. admin
7. Is there anything you can’t make head or tail of ? a
lot of mind as a magnifying glass/ a microscope / a telescope
